Annette Sheppard

Annette Sheppard is a former Senior Product Marketing Manager at New Relic. She focuses on AIOps and is always looking to learn something new.

All Posts From Author

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Next Gen AIOps: Expanded Anomaly Detection, Issue Maps, and More

5 min read Jun 28, 2021

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Saving You Critical Time: Five New Capabilities to Speed Incident Response

5 min read Sep 29, 2020

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Enhancing New Relic AI With New Capabilities For Proactive Detection

5 min read May 4, 2020

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On-call and incident response: Lessons for success, the New Relic way

14 min read Feb 13, 2018

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The Three Essentials for Achieving Full-Stack Observability

6 min read Jan 7, 2021

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9 incident response myths—busted!

11 min read Apr 9, 2019

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Command Performance: 5 Keys to Creating Great Incident Commanders

10 min read Dec 22, 2020

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How to Get Started with AIOps

5 min read Jan 14, 2021

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Practical AIOps use cases for more efficient IT operations

5 min read Nov 17, 2020

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How does AIOps work: Machine learning vs AI

4 min read Sep 8, 2020

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Troubleshoot Issues Faster with Enhanced Alert Analysis in New Relic Applied Intelligence

6 min read Aug 18, 2020

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Reduce alert noise using decisions in New Relic applied intelligence

8 min read Jun 30, 2020